Refund policy

Returns
Our policy lasts 30 days from the time you receive the blanket. If you have the blanket for more than 30 days, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in new condition without stains or pet hairs.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at keith@magicweightedblanket.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If a Magic Blanket is being exchanged, we will pay the return shipping and we will pay the shipping on the new blanket. If you need to exchange a weighted blanket, send us an email at keith@magicweightedblanket.com.

If returning for a refund (not exchanging) you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.